Customer Reviews & Stories for First Class Autoworks in Fullerton, CA
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Customer Reviews & Stories
"First off, I just want to say that I never leave reviews...BUT the service here was so good that I felt that I needed to leave one. I had been having a problem with my 2005 Mazda 3S and had been procrastinating on having it looked at. I finally took it to the dealer and was told it needed a new fuel pump and it was going to cost me over $1K! I took it home instead looked up auto shops near my home and found this one with great reviews and decided to give it a try. I spoke to Alex who was super friendly over the phone and made an appointment to drop off my car. Alex took less than a day and informed me that they had figured out the problem was a torn valve! NOT the fuel pump. And it was less than half what the dealer was going to charge! If you are looking for a mechanic, look no more, this family owned shop is the way to go!
Diana C - Yelp! review
"Last time went for the wife, this time went for myself. I have a 2007 BMW 550i. It has been emitting this annoying squealing sound during idol for some time. It's quite loud in the garage and sometimes when I'm at a stop light pedestrians look at me. Initial thought is that its the timing belt or some other belt coming loose causing the noise. Upon closer inspection they discovered it was the PCV valve. When they opened her up and took a look, the rubber part had broken causing the vacuum to suck air causing a whistling effect. That's right....my car was whistling! LOL.
Anyway, relatively inexpensive part and repair. They did a great job and it took maybe an hour and half at most. They even cleaned my car up for me! Alex and his technician Tony are awesome! I couldn't recommend them highly enough! They do all kinds of cars and have the right knowledge, skills, and equipment. They do complicated German cars like my wife's Mercedes and my BMW and Japanese as well as American cars."
Josh L. – Yelp! review
"LOVE this place. I'll never take my car to the dealer or another auto shop again!
It's nice to find an autoshop where they actually care about your safety, are honest, and don't try to rip you off. I went in with a window that didn't work and a serious brake problem. I left just a short while later with my car running beautifully, and without burning a hole in my pocket (shocking, I know)! The prices are great, the service is wonderful, and they really value their customers and make you feel cared for. I would highly recommend it!"
— Yelp! review
"Alex is awesome! He is really honest, and genuinely wants you to be happy. We took our car in for a few things, and he only fixed what was absolutely necessary. He even told us that some things could still wait until the next oil change we do… how refreshing is that! The service was quick, efficient, and reasonably priced. The auto shop was clean and nice as well"
— Yelp! review
"I would like to thank Alex for his help to make my life easier. One morning I woke up and my car was like christmas tree all the lights were on not fun. I made one phone call and Alex was more than happy to come and pick up my car from my work place in Garden grove and fix it. Thank you."
"So awesome! I had such a great customer service experience with the owner and his shop. I would recommend this place over all others. Prices are fair.Attention to quality is precise. And the owner, Alex, is such a nice guy."
– Yelp! review
"Alex and his team are awesome. I had a busy day at work and they agree to come to my work and take my car and fix it. Thank you for being so great."
|Address:||637 W Valencia Dr Unit B
Fullerton, CA 92832
|Hours:||Mon-Fri: 7:30AM - 6:00PM|
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